法律聲明與條款Legal & Policies
LAST UPDATED: JANUARY 2026
01. 隱私權政策01. Privacy Policy
FOREST HONEY 非常重視您的隱私權。本網站所收集之個人資料（包括姓名、電話、地址），僅供處理訂單、運送商品及提供客戶服務使用。我們承諾絕不將您的個人資料洩漏、販售或交換給任何第三方，除非是為了完成運送服務（如提供給物流公司）。本網站使用 Cookie 技術以提供更優質的瀏覽體驗。
FOREST HONEY values your privacy. Personal data collected (name, phone, address) is used solely for processing orders, shipping, and customer service. We strictly promise not to disclose, sell, or exchange your data with third parties, except for shipping purposes. This site uses Cookies to enhance user experience.
02. 運送與配送02. Shipping Policy
運費說明
全館單筆訂單滿 NT$ 2,000 即享免運優惠。未滿免運門檻，將酌收運費 NT$ 100。配送時間
現貨商品將於訂單確認後 2-3 個工作天內出貨。配送範圍目前僅限台灣本島及離島地區。若遇節慶或不可抗力因素，配送時間可能有所延遲，敬請見諒。Shipping Costs
Free shipping on orders over NT$ 2,000. A flat rate of NT$ 100 applies to orders under this amount.Delivery Time
In-stock items are shipped within 2-3 business days. Shipping is currently available within Taiwan only. Delays may occur during holidays.03. 退換貨政策03. Returns & Refunds
鑑賞期說明
根據消費者保護法，食品類商品屬於易腐敗或保存期限較短之商品，不適用於 7 天鑑賞期無條件退貨。但若您收到的商品有瑕疵、破損或品項錯誤，請於收貨後 24 小時內拍照並聯繫我們，我們將立即為您處理退換貨事宜。無法退貨之情形
1. 商品已開封或食用。2. 因個人口感或喜好因素。
3. 未附原包裝盒或包裝受損。
Return Policy
Due to the nature of food products, returns are not accepted for non-defective items. However, if you receive a damaged or incorrect item, please contact us within 24 hours with photos for a replacement or refund.Non-returnable items
1. Opened or consumed products.2. Personal taste preference.
3. Missing original packaging.
04. 智慧財產權04. Intellectual Property
本網站內所有內容，包含文字、圖片、商標、影片、程式碼及版面設計，均為 FOREST HONEY MAISON 所有，受中華民國著作權法及國際著作權法保護。未經本公司書面同意，嚴禁複製、轉載、修改或用於任何商業用途。
All content on this site, including text, images, logos, videos, and code, is the property of FOREST HONEY MAISON and is protected by copyright laws. Unauthorized reproduction, modification, or commercial use is strictly prohibited.